Review process
How a push engagement review unfolds
A transparent path from your first export to a live readout — designed for product and CRM teams who want concrete next sends, not a slide deck of jargon.
Built around your campaign calendar
We schedule reviews around a real send window when possible — a festival promo, a product launch, or a quiet month when you want a baseline. That way engagement tracking advice lands while decisions are still open.
Most flagship audits finish in 10–14 business days once exports arrive. Copy clinics and pathway reviews are shorter. Monthly checks run on a fixed call rhythm in Bangkok time.
Five stages of the flagship audit
Other engagements borrow pieces of this sequence at a smaller scale.
Intake conversation
We map your push provider, categories (transactional vs promotional), languages, and what “success” means for the next quarter.
Data and sample intake
You share 60–90 days of send logs, open and action figures if available, and a handful of recent message samples with screenshots.
Pattern reading
We look for quiet-hour gaps, frequency clusters, segment dilution, and mismatches between message promise and deep-link landing.
Findings pack
You receive a written report ranked by effort and expected impact — what to change this sprint versus what to watch.
Live readout
A scheduled walkthrough with your product or CRM owners. Questions are welcome; we leave time for engineering feasibility notes.
What you should prepare
- Exports or dashboard access for recent push campaigns
- Notes on quiet hours or blackout rules you already follow
- Permission-screen screenshots if opt-in is in scope
- One person who can speak for both marketing intent and technical limits